Last Updated: August 1, 2026
The South Kart ("SouthKart", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use the SouthKart mobile application, visit our website thesouthkart.com, create an account, browse products, place an order, make a payment, request delivery, contact customer support, or otherwise use SouthKart services.
SouthKart does not track users across apps or websites owned by other companies for targeted advertising or advertising measurement purposes. We do not sell personal information or share personal information with data brokers for tracking purposes.
By using the SouthKart mobile application, website, or services, you acknowledge the practices described in this Privacy Policy.
Depending on the features you use, SouthKart may collect the following categories of information.
When you create an account, update your profile, place an order, contact us, or otherwise use our services, we may collect:
This information is primarily used to provide account, shopping, ordering, delivery, and customer-support functionality.
We may generate or collect identifiers necessary to operate your SouthKart account and application, including:
These identifiers are used to operate SouthKart services and are not used by SouthKart to track users across third-party apps or websites.
When you place or manage an order, we may collect and maintain:
Purchase history may be associated with your SouthKart account so that we can provide order history, customer support, returns, refunds, and other shopping functionality.
SouthKart does not use purchase history to track users across third-party apps or websites.
Payments may be processed by third-party payment gateway or financial service providers.
SouthKart generally does not store complete debit card numbers, credit card numbers, CVV numbers, UPI credentials, banking passwords, or other sensitive payment credentials on our servers.
The applicable payment provider processes payment information according to its own terms, privacy policy, and security practices.
We may receive limited transaction-related information, such as:
This information may be retained for order processing, accounting, customer support, refunds, fraud prevention, and legal compliance.
SouthKart may request access to location information where necessary to provide location-related functionality.
Depending on the feature and your device permissions, this may include precise or approximate location.
Location information may be used to:
Where device permission is required, SouthKart will request permission through the operating system.
You may deny or revoke location permission through your device settings. Some location-dependent features may not function correctly if permission is disabled.
SouthKart does not use precise location to track you across apps or websites owned by other companies.
Certain SouthKart features may allow you to select, capture, or upload photos, videos, documents, or other content.
Depending on available functionality, this may include content used for:
SouthKart accesses photos, camera functionality, or other user content only when required for a feature you choose to use and subject to applicable device permissions.
SouthKart does not use your photos or videos for cross-app or cross-website tracking.
When you use SouthKart, certain technical information may be collected automatically, including:
This information may be used to operate the application, maintain security, troubleshoot problems, prevent fraud, send notifications where enabled, and improve performance.
Device information collected for these purposes is not used by SouthKart to track users across third-party apps or websites.
We may use collected information to:
We process information only for purposes reasonably connected with providing, protecting, maintaining, and improving SouthKart services.
SouthKart does not track users across apps or websites owned by other companies for targeted advertising or advertising measurement.
SouthKart does not sell personal information to data brokers for tracking purposes.
Information such as your:
may be collected when necessary to provide SouthKart functionality.
Some of this information may be linked to your SouthKart account because it is necessary for services such as account management, purchases, delivery, customer support, security, and order history.
Information being linked to your SouthKart account does not mean SouthKart uses that information to track you across third-party apps or websites.
Because SouthKart does not engage in tracking as defined above, SouthKart does not request App Tracking Transparency authorization solely for the normal application functionality described in this Privacy Policy.
If our practices change in the future and tracking requiring permission is introduced, we will update our privacy disclosures and obtain any permissions required by applicable platform rules before engaging in such tracking.
Our website may use cookies and similar technologies.
Cookies may be used to:
You can manage or disable cookies through your browser settings.
Disabling certain cookies may prevent some SouthKart website features from functioning correctly.
SouthKart does not sell or rent your personal information.
We may share information with service providers where reasonably necessary to provide our services.
These may include:
Necessary transaction information may be processed by payment gateways, banks, or other financial service providers to process payments and refunds.
We may provide information such as your name, phone number, delivery address, and order-related information to logistics and delivery providers where necessary to deliver your order.
Information may be processed by service providers that provide hosting, cloud infrastructure, database, application, notification, security, or other technology services.
We may use email, SMS, push notification, or other communication providers to send order updates, account information, security messages, and other communications.
Information may be processed where necessary to provide customer service and resolve enquiries.
We may use service providers to maintain application performance, identify crashes, maintain security, and prevent fraud.
We require service providers to process information for legitimate service-related purposes and subject to their applicable contractual and privacy obligations.
SouthKart does not share personal information with third parties for cross-app or cross-website tracking by SouthKart.
When you place an order requiring delivery, we may share necessary information with our shipping, courier, or logistics partners.
This information may include:
Delivery partners may process this information according to their own privacy practices and applicable legal obligations.
The SouthKart mobile application may send push notifications for purposes such as:
You can manage push notification permissions through your device settings.
Disabling notifications does not prevent you from using the core shopping features of SouthKart, although you may not receive certain updates through push notifications.
Where permitted, SouthKart may send information about:
You may opt out of promotional email or other marketing communications using available unsubscribe options or by contacting us.
Even after opting out of marketing communications, we may continue sending essential transactional communications relating to:
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
We may use authentication controls, access restrictions, secure communication methods, and other appropriate security measures.
However, no internet transmission, electronic storage system, website, or mobile application can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and should not share passwords or authentication information with unauthorized persons.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information and applicable requirements.
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and operational requirements.
SouthKart users may request deletion of their account and associated personal information, subject to information we are legally or operationally required to retain.
Where available, users may initiate account deletion through the SouthKart application or contact us using the contact information provided in this Privacy Policy.
Upon receiving a valid account deletion request, we will take reasonable steps to delete or anonymize personal information associated with the account, except where retention is necessary for purposes such as:
Users may contact us if they require assistance with account deletion.
Depending on applicable law, you may have rights regarding your personal information.
These may include the right to:
Certain requests may be subject to identity verification and applicable legal requirements.
To exercise an applicable privacy right, contact us using the details provided below.
The SouthKart mobile application may request device permissions only where required to provide relevant features.
Depending on the application version and features you use, these may include:
Used for delivery-address or other location-related functionality when requested by the user.
Used when you choose to capture an image or other supported content within a SouthKart feature.
Used when you choose to select or upload supported content from your device.
Used to provide order, delivery, account, support, restock, and other relevant updates.
You can manage these permissions through your iOS or Android device settings.
Some functionality may be unavailable when the corresponding permission is disabled.
SouthKart may contain links to or integrate with third-party services such as:
When you interact directly with a third-party service, that provider may process information according to its own privacy policy and terms.
SouthKart is not responsible for the independent privacy practices of third-party websites or services.
We recommend reviewing the privacy policies of third-party services before providing information directly to them.
SouthKart is intended as a general e-commerce service and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If a parent or guardian believes that a child has provided personal information to SouthKart improperly, please contact us.
We will review the request and take appropriate action in accordance with applicable requirements.
Depending on the technology and service providers used to operate SouthKart, information may be processed or stored using infrastructure located outside your state or country.
Where applicable, we take reasonable steps to use service providers and safeguards appropriate for the information being processed and applicable legal requirements.
We may update this Privacy Policy from time to time to reflect changes in:
When material changes are made, we will update the Last Updated date displayed at the beginning of this Privacy Policy and provide additional notice where required.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, account deletion requests, or other privacy-related requests, please contact us:
The South Kart
Phone: +91 70104 31516
Email: info@thesouthkart.com
Address:
13, Dindigul - Sendurai Main Road,
Elil Nagar, Tamil Nadu 624001,
India
You may also contact us through the support facilities available within the SouthKart mobile application or website.
By using the SouthKart mobile application, website, or services, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required by applicable law for a particular processing activity or device permission, SouthKart will request that consent separately as appropriate.
If you do not agree with this Privacy Policy, you should discontinue use of SouthKart services.
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